Zero Tolerance

All staff have the right to carry out their work without threat of violence or abuse.

We operate a ZERO TOLERANCE policy to any inappropriate behaviour (verbal, physical, aggressive, violent and abusive) aimed at any members of our staff.  Such behaviour will not be tolerated at any point during your visit or over the telephone.

If such behaviour is adopted by any of our patients we will have no choice but to escalate (call the Practice Manager,  Police if not resolved) and depending on the circumstances the patient might need to be deducted from our patient list.