Every member of staff working within the NHS setting has a duty to keep information about you as a patient confidential. We will take great care to protect the information you give us. We will only share appropriate information with other agencies responsible for your care, when they require it in order to be able to help you (e.g. hospital doctors, social services, therapists, etc.) unless you ask us not to do so. If you agree, we will keep your relatives and/or carer(s) up to date with the progress of your treatment.
We will also share relevant information with staff members who may be directly involved in your care, but who also help us to monitor and improve our services generally (e.g. pharmacists, record clerks, summarisers and the health authority), unless you ask us not to do so. These members of staff are also bound by rules of confidentiality.
We may use health information for medical audit to help improve our services and quality of care, however, we will ensure that no individual details can be identified.
We will not release any information or reports to solicitors, employers, non-health organisations, insurance companies, researchers etc., without your specific consent (unless we are ordered to do so by law).
The Practice uses computers for records storage, repeat prescribing and preventative care. All date is held strictly confidential and information about you is passed within our team on a need to know basis. You have the right to withhold consent to passing on your details to third parties. Please inform us in writing if you wish to do this.
If you have any questions about our record-keeping or confidentiality policy, please contact the Practice Manager.